questions and answers


membership Get help with Canary membership or ask a question. modes Does Canary not recognize when you leave or arrive home? Get help with automatic mode-switching (i.e. geofencing) from the community. device settings Get help managing your devices settings for optimal performance. canary app Get help if you're having issues with the Canary app. connectivity Forum dedicated to keeping your Canary device online. setup Get help setting up your Canary All-In-One or Canary Flex device.
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Canary Service Status

Get up to date service status at http://status.canary.is/

2 March 11, 2017
About the questions and answers category 2 July 12, 2018
Canary Home (all in one) always says "You are not at Home" 3 January 30, 2017
Automatic mode change / geofencing - what triggers? 2 February 1, 2017
Original Canary - Blinking white 3 February 1, 2017
Does iPad change geofencing? 11 February 6, 2017
Updating to latest version 7 February 8, 2017
Error Playing Video 2 February 8, 2017
New App update implementing new language 3 February 20, 2017
Delete additional 'Home' location 2 February 10, 2017
Charging time for canary flex 2 February 11, 2017
Flex motion sensitivity 5 February 13, 2017
Automatic Night Vision 11 February 15, 2017
Canary steady white light 3 February 19, 2017
Battery Flex Motion Recording 3 February 20, 2017
Issue with app new ZTE Blade Pro V8 2 February 20, 2017
Update language 5 February 20, 2017
Canary Won't come back on line 4 February 26, 2017
Auto mode switching not working 7 February 27, 2017
Canary all-in-one hostname now "Ambarella" after firmware 1.4.3? 3 February 28, 2017
Strange things happening 5 March 1, 2017
Unble to sign up for Membership - Internet Explorer not supported?!?! 4 March 3, 2017
Auto/Manual Mode Switching Issue 4 March 5, 2017
Offline remote fix 2 March 6, 2017
Update New Canary Camera 2 March 6, 2017
Widget not working on iOS 2 March 7, 2017
Setup Issues for Canary AIO 2 March 9, 2017
Home icon not displaying properly 4 March 10, 2017
Canary down again? 5 March 11, 2017
App error - communications issue with server 3 March 11, 2017