Hi,
when i start the App on my Galaxy Note Edge, i get the Message “Canary wurde angehalten”.
After a new start of my Device, the Message is the same:
What can i do.
App not started
holger22
#1
angie
#2
Hi @holger22,
If you haven’t already, would you try rebooting your phone to see if this helps? If it doesn’t, you may want to do a full clean reinstall of the app with these steps:
- From the home screen on your phone, tap Apps.
- Tap Settings.
- Tap Apps, Applications, or Application manager.
- Tap Canary.
- Tap Clear data (may be located under Data Storage).
- Tap Uninstall.
- Restart your phone.
- Reinstall the Canary app from the Google Play store.
- Open the app, tap Sign In at the bottom of the screen, and log back in with your email and password.
Let us know if that helps!