How to kill your company.
The detail is covered very well here and on Trust Pilot.
Canary had a strong client base of IT literate and intelligent customers. I bought on the recommendation of an IT security professional and had no hesitation in recommending to others.
The initial decision to change the service under our feet was a bad one but the spin from the CEO is frankly insulting - promising “new” features which don’t go anywhere near restoring the service we evaluated and purchased.
The Canary USP has gone, but more importantly so has the trust.