Canary Flex completely ignores mailman and his truck


The mailman drives up to my house every day, walks up my driveway, and delivers/picks up mail. We have the Flex (hardwired, with the latest firmware) pointed at the driveway. As of a few weeks ago, we stopped getting notifications whenever he comes up - then yesterday I made the sensitivity higher. Today, the Flex completely ignored him and did not record him at all (I was watching the live view via the Web App). No alert, no recording. But if a random car drives up my street, I get an alert. Can anyone explain what’s happening?

There are a lot of recent burglaries in my area. Not receiving a notification for someone parking in front of my driveway in a truck and walking up to my front door is just ridiculous.

split this topic #2

2 posts were merged into an existing topic: Canary Flex Doesn’t Seem to Detect Motion

closed #3