Can't load Watch Live on Flex


#1

Speaking of fixing things, is there a bug fix thread? I found some bugs in the app. I can’t watch live at all anymore. The loading graphic just spins and spins. Wifi connection is fine. I’ve closed the app, rebooted iPhone. Flex is now charging. Will try again after device reboot.


Exit "watch live" mode
#2

Hi @kiai,

If you’re having difficulty with Watch Live, I’d recommend going through the troubleshooting suggestions in this Help Center article:

Why can’t I Watch live?

If that doesn’t help, please open a ticket with our support team and they’d be happy to take a look and see what’s going on.


#3

Thanks for the link. And I will report other bugs by opening a ticket.