Downloading Video


How does the download of video work? Does it download to your phone? Do you then have it forever?

We purchased the Flex because we’ve recently had two packages stolen from our front porch, so we need to be able to download the video and send it to law enforcement should this happen again.


Hi @Aliluyya,

Yes, once you request a video you will be notified shortly after that it is ready for download. Downloading the video stores it on your phone.

Pro tip: the subtitle track of the video contains the timestamp of when the video was recorded. This can be useful for law enforcement (requires a video player that supports subtitles).