I have now just discovered that Canary has now taken away their 24 hours customer support phone center and we have to either text, email or online chat, which I have sent 2 emails for help and it says may it will take 1-3 days (WTF) and then I’m the online chat closes at 5:00 pm like a regular business, are they kidding me. When I signed up and PAID for all their products and membership I had phone service 24 hours and the membership wasn’t as expensive and it was totally different now it’s all gotten worse and no phone help at all.
I think that CANARY should be ashamed to have pulled a fast one on customers to drop a lot of the things they offered in the beginning and now taking them away 1 by 1.
I wish that I wouldn’t have paid all this money for all their products and get something else. NOT GOOD CANARY!
The least you can do is bring back phone support for at least the basic hours of 8-5 for customers.