Fisrt update not working


#1

Hi,

I’ve just received my canary flex cam and tried to make it work several time.

It start to update, then I hear that it restart. Everything seems fine on the camera side.

But the app never stop saying that the camera is updating.


#2

Hey there!

Can you tell us about which devices and phone you are using? Additionally, was this all done after you set up the Canary device with your profile first?

Lastly, sometimes a simple restart of your device may be enough to make it work. Have you given that a try?