I can not active the device


#1

How can i reset the Canary device


How to install and add a Canary at another location to my existing profile?
#2

How can i remove the installer´s account ?


#3

Hi @ky700de,

Are you trying to install a Canary and getting an error indicating it’s already setup on another Location? If so, I’d recommend checking out this Help Center article:

Why is my device already activated?

Hope that helps! You’re also welcome to submit a ticket to our support team for additional help.