I just recently moved my Canary Flex to another position and therefore had to adjust the masking areas. This is proven to be hard since the app does not show the correct picture, but still showing the old postion. I have done the following:
- Deleted app and reinstalled
- Checked that iOS app is latest version (2.15.0 Build 10318)
- Restaret camera
- Restartet phone
- Set Canary to “Away mode” and triggered camera
Nothing has so far helped. Any advice is greatly appreciated!
UPDATE: I went ahead and deleted the camera from the app and reinstalled, and now the “add mask” picture is non existing. It just says “Image preview unavailable”.
UPDATE 2: I’ll let this post stay in case someone else have similar issue. What I forgot was to trigger recording on away-mode. When this was activated and triggered, the masking picture was updated. I was sure I activated recording, but apparently forgot.