I bought an all-in-one yesterday and have been trying to set it up. Light is constantly white, and has stayed like that for hours (many attempts at switching power on/off ofc). Touching the top does nothing, regardless of how long. I’ve tried wifi and ethernet, disabled the entire fire wall in my router, opened the 443 and 123 ports specifically, although the default was to allow all traffic. I’ve also added the *.canaryis.com url to my whitelist. Although it was also set to allow all traffic.
Anybody knows how do I solve this?
I saw underneath the camera that it has 2 small buttons, of which one is marked “Reset”. Do I dare press that?
Grateful for any help!