I am looking for a way to mute the viewer so that I can invite family and friends to view but not listen in. Can this be done?
Thanks for your feedback! We don’t have an option to disable audio recording at this time. I’m going to go ahead and move this to its own feature request thread so others can comment on this request.
OK, well I temporarily solved the problem by placing a circular bandaide over the microphone!
Cool solution! But I too think this would be a good feature to have, and should be pretty simple to implement within settings of each device.
Ok, it doesn’t really work very well, especially when close. I tried some other muffling “solutions” ad went back to the bandaids. I used the little round one and tripled it. can’t pick up legible sound from a distance of say 30-50 feet, but still does when close. That is one heck of a microphone!
@mariirwin - are you looking for the ability to make it so that you as the owner always get audio and that a “viewer” user never gets audio, or do you just want to mute all audio recording always (as you tried with the Bandaid)?
As @angie said, we don’t currently support these options, but it would be helpful to know which use cases are most important to you.
My first choice would be to be able to mute other viewers, either individually or in bulk. Barring that option I would then be agreeable to muting all viewers including myself. With of course the ability to unmet at any time I deem necessary.
Thanks for asking!
Anyone know if it is possible to disable audio on all in one? Thx
This isn’t currently an option we have, but I’ve moved your post to an existing feature request topic for this.
Canary folks should realize that it’s illegal to record audio in California (and other states) without a 2 party consent.
This creates a legal issue using the canary in all business settings and some home settings.
I’d also like a physical button on the devices as well as software that you can use to mute the device. I’d also like to see a visual cue such as an L.E.D indicator.
For instance my girlfriend likes to check in at work during lunch (she pulls lunch duty as a teacher) and we would both prefer a mutable device. I can mute it for my privacy, she can mute it for hers when listening.
I’d also love to see something similar to turn of video, with a hardware button and visual indicator.
This way, you can have audio without video and vice versa.
Maybe the L.E.D ring on the bottom flashes a certain color or pattern to notify what is on or muted?
Yes, it is not legal to record audio of conversations when you are not present unless you put up signage. I’d rather just turn off audio but I’m going to have to try the band aids if this is going to be useful to me. Ugh.
+1 sad too see such basic features not making it in (if there’s concern about complicating the UI or options for the average user, simply add a “unlock adv” option so that these things can be loved by power users and not clutter or complicate life for the basic user).
I want to be able to turn off audio recording. I live in Washington state. I must post a warning sign announcing I am recording audio on my front porch… which absolutely defeats any attempt I might make to hide my Flex so it doesn’t get stolen or destroyed. I really want to be able to record video only.
It is a crime in Washington state to record a private telephone call, in-person conversation, or electronic communication unless all parties to the communication consent. In other words, it is a crime to record the burglar muttering to himself on my front porch… unless I post a warning sign that audio is being recorded.
RCW 9.73.030 (the applicable parts)
(1) Except as otherwise provided in this chapter, it shall be unlawful for any individual … to intercept, or record any:
(b) Private conversation, by any device electronic or otherwise designed to record or transmit such conversation regardless how the device is powered or actuated without first obtaining the consent of all the persons engaged in the conversation.
(2) Notwithstanding subsection (1) of this section, wire communications or conversations (a) of an emergency nature, such as the reporting of a fire, medical emergency, crime, or disaster, or (b) which convey threats of extortion, blackmail, bodily harm, or other unlawful requests or demands, or © which occur anonymously or repeatedly or at an extremely inconvenient hour, or (d) which relate to communications by a hostage holder or barricaded person as defined in RCW 70.85.100, whether or not conversation ensues, may be recorded with the consent of one party to the conversation.
(3) Where consent by all parties is needed pursuant to this chapter, consent shall be considered obtained whenever one party has announced to all other parties engaged in the communication or conversation, in any reasonably effective manner, that such communication or conversation is about to be recorded or transmitted: PROVIDED, That if the conversation is to be recorded that said announcement shall also be recorded.
Which means, I need to put up another sign so it gets recorded too.
How is this not an option yet? It’s ridiculous. Arlo Pro has this option. Might be time to switch.
I’d like to mute audio. Last post I see on this is over a year ago. Is it a feature now?
Hey @Baehrtime, I have merged this topic with the pre-existing one. There is currently no way to do this, however one can easily edit videos on a Mac or Windows machine after the video is exported.
Zev – thanks. I tried the round Band Aid idea with not very good results of muting mic.
Also, I wanted to merge into existing topic but don’t see how.
I have 4 Canary cameras that I am about to dump and go with a different company due to this… and inability to turn off night vision, and no security leveling (can turn cameras to “home” status but not see footage, for example), no batch or email-style delete, no way to see timeline from just one camera… and more. A friend just got a new system and it is better than Canary. Canary is getting left behind. If no signs of improvement by my birthday then I will trash my Canary system and pay for a new one.