Replacement Screws for Secure Mount


#1

Is it possible to get replacement screws for the secure mount? I’ve ruined the one that fixes the Flex to the Secure Mount at the bottom. Or what is the spec and a supplier?

Also I have not been able to find as good a replacement for the #8 wood screws for mounting the Secure Mount baseplate.

I am particularly adept at stripping the head / sockets and if my life long quest for reinventing the screw doesn’t pay off it would be good if there were spares ( packs ) more conveniently available.

Thanks


#2

Please open a ticket with our support team https://help.canary.is/hc/en-us/requests/new

Thanks,
Dave


#3

Dave
Thanks for the reply. I have opened a ticket.
Mike


#4

@progtastic my secure mount was supplied with the bolt that fixed the secure mount to the wall bracket with a damaged thread so asked a similar question of support:

The 2 screws with the mount are #8 countersunk screws, 1’’ in length.

The screw that comes with the flex is a #8 pan head screw, also 1’’ in length.

The hex screw is #8 hex cap screw 1/4’’ in length.

They are all stainless steel.