Setup Issues


I’m having trouble setting up the Canary and need instruction on what I may be missing or doing wrong.

About the general category

Hi there, sorry for the late response! I hope you don’t mind, I’ve moved this to our Troubleshooting forum so we can better assist.

This Help Center article will walk you through the basics of getting started with setup:

How do I set up my Canary?

If you’re having some trouble with setup, would you let me know what error message you’re seeing or where in the process you’re getting stuck? Thanks!


Hi! my canary all in one is stuck in a solid yellow light and will not pair by any method. I searched the light error meanings but solid yellow is not one of the options. What could be happening?