There is a VERY significant lag/delay between when there is activity in view of my AIOs and when I finally get any sort of notification about said activity (IF I get a notification)!!! The delay has often been several minutes! This is very disturbing as I am using the Canary system for my in-home security. If someone breaks into my home, and I don’t receive a notification of this activity for 3-5 minutes, who knows what kind of damage can be done before I am made aware of the situation and can react.
This is especially problematic now that my daughters’ new school year has started. We bought the Canary system with the intention of being able to keep an eye on the house when my daughters are at school and my wife and I are at work. It gives my daughters peace of mind to know that they can check our house before they get home after school and know that no one has entered the house without authorization. Also, it helps us sleep better at night knowing that Canary is keeping a watchful eye on things and will alert us if it notices anything untoward.
However, if the activity notifications are severely delayed, this could be disastrous. What if someone enters our home at night while everyone is asleep? If my phone doesn’t get pinged with a notification until 6 minutes later, that could very well be too late for us to do anything about it (e.g. sound the alarm or call 911). Likewise, if someone enters our home a few minutes before our girls get home from school, but we don’t receive a notification in time, they could be walking into a very dangerous situation!
We have a petsitter and a housekeeper that come to our house occasionally. I have noticed on many occasions that I will not receive an activity notification until long after they originally entered our home. What is causing the delay? Does Canary wait until after the activity has ceased before it sends a notification? What if there is continuous motion/activity for 5, 10, or 15 minutes? Does it wait until after all activity has ended before sending out a notice? Or does it only send out a notice every 10 minutes or so? I just need to know why I am not receiving an activity notification IMMEDIATELY upon the Canary AIOs picking up motion/activity when the system is in “Away” mode??? And what can be done to improve the notification process???