When I attempt to access “About this Canary Flex” to check my app version I get a message “Unfortunately, Canary has stopped”. I click OK and it takes me back to the Home page.
Can you tell me why this is happening and what the fix is please?
Unfortunately, Canary has stopped
Hi @Garvey11,
Are you still experiencing this issue? Would you mind letting me know the make, model, and OS version of the phone you’re having this problem on?
I have the same issue with my Canary. When I get a notification on my phone and click one of them it gives me that message and shuts down. It used to work just fine and then stopped several months ago. I have sent Reports from the App but never got a response or it fixed.
I can go look live without issue but cannot see what set off the motion.
I have an original Canary from the fundraising.
Nexus 6, Android 5.1.
I am having the same issue now since last few days. Tried uninstalling and reinstalling, still same. Can some body help me on this ?
Thank you
Phone : LG G4
Android : 6.0, Build MRA58K